Sunbolt Electronics & Mobile wants everyone to be able to browse, compare and buy on our website, including people who use assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and we treat accessibility issues as bugs to fix rather than features to add later.
What is our accessibility goal?
Our goal is WCAG 2.2 Level AA conformance across the website. WCAG is the internationally recognized standard for accessible web content, published by the World Wide Web Consortium (W3C). Level AA covers the needs of most people with visual, hearing, motor and cognitive disabilities.
What accessibility features does the website include?
The website is built with accessibility in mind from the start:
- Semantic structure: one main heading per page and headings in logical order, so screen readers can jump between sections.
- Keyboard navigation: menus, filters, the cart and checkout can be used with a keyboard, with visible focus indicators.
- Text alternatives: product and guide images have descriptive alternative text.
- Labeled forms: every form field has a visible label and clear error messages.
- Color and contrast: text and controls are designed to meet AA contrast ratios, and information is not shown by color alone.
- Resizable text: pages work when zoomed to 200% and reflow on small screens.
- Reduced motion: animations respect your device’s reduced-motion setting.
What does the accessibility widget do?
The accessibility widget, available from the button on each page, lets you adjust the display to suit you: larger text, higher contrast, extra spacing, a readable font and pausing animations. Your settings are saved on your device. The widget is an extra convenience; we aim for the site itself to be accessible without it.
What are the known limitations?
We know some areas still need work, and we would rather say so:
- Third-party content, such as embedded maps or manufacturer documents, may not fully meet WCAG 2.2 AA. We provide store addresses and directions as text alongside maps.
- Product images supplied by manufacturers may contain text that is not repeated elsewhere on the page. Key specifications are listed as text in product details.
- PDF documents, such as some manufacturer manuals, may not be fully accessible. Ask us and we will help with the information you need.
- The compare tool displays many columns of data; on small screens, the table scrolls horizontally, which some users find harder to navigate.
We review these areas regularly and update this statement as we fix them.
How can you report an accessibility barrier?
Tell us through our contact page, choosing the accessibility topic, or call (480) 555-0192 during store hours. Include the page address, what you were trying to do and the device, browser or assistive technology you used. We aim to respond within a few business days and will tell you what we are doing to fix it.
If you need information from the website in another format, or help completing an order, we will provide it.
Can I get help shopping another way?
Yes. Both stores can help by phone during opening hours (shown live on our store pages):
- Sunbolt Camelback: (602) 555-0148
- Sunbolt Desert Ridge: (480) 555-0192
The team can check stock, explain products, place an order with you and arrange same-day pickup. In store, we are happy to set up your new device with you at the counter, including accessibility settings such as larger text, voice control and hearing aid pairing.
How do we test accessibility?
We test with automated checkers during development, check pages with keyboard-only navigation and a screen reader, and review color contrast in both light and dark display modes. Customer feedback is one of our most useful sources, so please tell us about anything that gets in your way.